Refund policy
At Moral Fabrics, we want you to be completely satisfied with your purchase.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return:
- The item must be unused, unworn, and in the same condition as received
- Must include original tags and packaging
- A receipt or proof of purchase is required
To start a return, contact us at:
📧 Moralfabricsfsd@gmail.com
Once your return is approved, we will provide:
- Return instructions
- Return shipping details
⚠️ Important: Items sent without requesting a return first will not be accepted.
Return Address
📍 Shop # 204 & 205 Drama wali gali new makki market, Faisalabad, Pakistan
Damages & Issues
Please check your order upon delivery.
If your item is:
- Damaged
- Defective
- Incorrect
Contact us immediately at Moralfabricsfsd@gmail.com so we can resolve the issue quickly.
Non-Returnable Items
We do not accept returns for:
- Perishable goods (food, flowers, plants)
- Custom or personalized items
- Personal care items (beauty products)
- Hazardous materials or flammable items
- Sale items
- Gift cards
If you’re unsure, feel free to contact us.
Exchanges
The fastest way to exchange an item is:
- Return the original product
- Once approved, place a new order
Refunds
- We will notify you once we receive and inspect your return
- If approved, refund will be processed within 10 business days
- Refund will be issued to your original payment method
⏳ Note: Banks or card providers may take extra time to process refunds.
If more than 15 business days have passed after approval, contact us at:
📧 moralfabricsfsd@gmail.com