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Refund policy


At Moral Fabrics, we want you to be completely satisfied with your purchase.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition as received
  • Must include original tags and packaging
  • A receipt or proof of purchase is required

To start a return, contact us at:
📧 Moralfabricsfsd@gmail.com

Once your return is approved, we will provide:

  • Return instructions
  • Return shipping details

⚠️ Important: Items sent without requesting a return first will not be accepted.


Return Address

📍 Shop # 204 & 205 Drama wali gali new makki market, Faisalabad, Pakistan


Damages & Issues

Please check your order upon delivery.

If your item is:

  • Damaged
  • Defective
  • Incorrect

Contact us immediately at  Moralfabricsfsd@gmail.com so we can resolve the issue quickly.


Non-Returnable Items

We do not accept returns for:

  • Perishable goods (food, flowers, plants)
  • Custom or personalized items
  • Personal care items (beauty products)
  • Hazardous materials or flammable items
  • Sale items
  • Gift cards

If you’re unsure, feel free to contact us.


Exchanges

The fastest way to exchange an item is:

  1. Return the original product
  2. Once approved, place a new order

Refunds

  • We will notify you once we receive and inspect your return
  • If approved, refund will be processed within 10 business days
  • Refund will be issued to your original payment method

⏳ Note: Banks or card providers may take extra time to process refunds.

If more than 15 business days have passed after approval, contact us at:
📧  moralfabricsfsd@gmail.com